WeBack doesn´t start my robot vacum cleaner anymore.

[tretorn76]

WeBack won´t start my robot vacum cleaner anymore. Nothing happens when I try to start it with HA. Don´t know why, because it
has been working before and I haven´t done any changes. What could be wrong?

2024-08-31 20:30:07.318 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Can't publish message socket_state=Close, reconnecting...
2024-08-31 20:30:07.319 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Not connected, connecting...
2024-08-31 20:30:07.319 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Checking credentials...
2024-08-31 20:30:07.319 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi checking token validity : 2024-09-01 12:26:49.170485
2024-08-31 20:30:07.320 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi token is valid
2024-08-31 20:30:07.320 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Credentials are OK
2024-08-31 20:30:07.320 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Addr=wss://user.grit-cloud.com/prod/wss / Region=eu-central-1 / Token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE3MjUxODY0NjksImlhdCI6MTcyNTEwMDA2OSwiaXNzIjoiY29tLmFpY2xvdWQueXVnb25nIiwiZGF0YSI6eyJjYWxsaW5nX2NvZGUiOiIwMDQ2IiwiYWNjb3VudCI6ImRhbmllbC5sYW5kZXJob2xtQGdtYWlsLmNvbSIsImFwcF9uYW1lIjoiV2VCYWNrIiwiYXBpX3ZlcnNpb24iOiIxLjAiLCJhcHBfdmVyc2lvbiI6bnVsbCwicmVnaW9uX25hbWUiOiJldS1jZW50cmFsLTEiLCJsYW5ndWFnZSI6ImVuIn19.wJhSOK0eMhkF-ijVKU_yCWWQB_EONl-u5n9gX4jxjk4
2024-08-31 20:30:07.322 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Thread was init
2024-08-31 20:30:08.011 DEBUG (Thread-14832 (run_forever)) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Error (details : [Errno 110] Operation timed out)
2024-08-31 20:30:08.012 ERROR (Thread-14832 (run_forever)) [websocket] [Errno 110] Operation timed out - goodbye
2024-08-31 20:30:08.012 DEBUG (Thread-14832 (run_forever)) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Closed
2024-08-31 20:30:14.838 ERROR (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Failed to puslish message after 8 retry
2024-08-31 20:30:16.203 DEBUG (Thread-14833 (run_forever)) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Error (details : [Errno 110] Operation timed out)
2024-08-31 20:30:16.203 ERROR (Thread-14833 (run_forever)) [websocket] [Errno 110] Operation timed out - goodbye
2024-08-31 20:30:16.203 DEBUG (Thread-14833 (run_forever)) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Closed
2024-08-31 20:30:19.839 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Not connected, connecting...
2024-08-31 20:30:19.840 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Checking credentials...
2024-08-31 20:30:19.840 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi checking token validity : 2024-09-01 12:26:49.170485
2024-08-31 20:30:19.841 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi token is valid
2024-08-31 20:30:19.841 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Credentials are OK
2024-08-31 20:30:19.841 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Addr=wss://user.grit-cloud.com/prod/wss / Region=eu-central-1 / Token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE3MjUxODY0NjksImlhdCI6MTcyNTEwMDA2OSwiaXNzIjoiY29tLmFpY2xvdWQueXVnb25nIiwiZGF0YSI6eyJjYWxsaW5nX2NvZGUiOiIwMDQ2IiwiYWNjb3VudCI6ImRhbmllbC5sYW5kZXJob2xtQGdtYWlsLmNvbSIsImFwcF9uYW1lIjoiV2VCYWNrIiwiYXBpX3ZlcnNpb24iOiIxLjAiLCJhcHBfdmVyc2lvbiI6bnVsbCwicmVnaW9uX25hbWUiOiJldS1jZW50cmFsLTEiLCJsYW5ndWFnZSI6ImVuIn19.wJhSOK0eMhkF-ijVKU_yCWWQB_EONl-u5n9gX4jxjk4
2024-08-31 20:30:19.844 DEBUG (MainThread) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Thread was init
2024-08-31 20:30:24.395 DEBUG (Thread-14834 (run_forever)) [custom_components.weback_vacuum.webackapi] WebackApi (WSS) Error (details : [Errno 110] Operation timed out)
2024-08-31 20:30:24.395 ERROR (Thread-14834 (run_forever)) [websocket] [Errno 110] Operation timed out - goodbye

[Jezza34000]

Hello sorry for the delay in response but I don't know why I never received a notification for the issues of this repo. Tell me if this problem is still relevant?

[dwolko]

Hi, don´t worry! I test de WeBack app with Home Assistant and Floorplan Thanks El mié, 20 nov 2024 a las 16:53, Jezza ***@***.***>) escribió:

…

Hello sorry for the delay in response but I don't know why I never received a notification for the issues of this repo. Tell me if this problem is still relevant? — Reply to this email directly, view it on GitHub <#37 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXB6QZTP32AUZ2BGTGP6P232BTSCHAVCNFSM6AAAAABNOCZOKCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOBZGQZDKNBUGU> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.*** .com>

[Jezza34000]

Log you provide suggest component can get acces token from weback server but can't connect over WSS
Do you have any firewall or a special configuration who can block outgoing websocket communication ?

[dwolko]

Not now, but I didnt use WeBack for some weeks El mié, 20 de nov de 2024, 17:03, Jezza ***@***.***> escribió:

…

Log you provide suggest component can get acces token from weback server but can't connect over WSS Do you have any firewall or a special configuration who can block outgoing websocket communication ? — Reply to this email directly, view it on GitHub <#37 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXB6QZU2K675FD4WVUPKUVT2BTTJLAVCNFSM6AAAAABNOCZOKCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOBZGQ2DENRQHA> . You are receiving this because you commented.Message ID: ***@***.*** com>

[Jezza34000]

Ok could you check and let me know ?

[dwolko]

Yes, I will check. Thanks! El mié, 20 de nov de 2024, 17:53, Jezza ***@***.***> escribió:

…

Ok could you check and let me know ? — Reply to this email directly, view it on GitHub <#37 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXB6QZU6ZCO3NXEOHWFYEID2BTZGBAVCNFSM6AAAAABNOCZOKCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOBZGUZDENJRG4> . You are receiving this because you commented.Message ID: ***@***.*** com>

[Jezza34000]

Any update on this thread ? is ok for you ?

[tretorn76]

Still got the problems randomly. tors 28 nov. 2024 kl. 09:04 skrev Jezza ***@***.***>:

…

Any update on this thread ? is ok for you ? — Reply to this email directly, view it on GitHub <#37 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BFDJQ7N6YVMF7IQBGZECTAT2C3FA7AVCNFSM6AAAAABNOCZOKCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBVGQ4DEMZTGQ> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>

[Jezza34000]

This seems to be a connection problem.
The logs you previously provided suggest that the HTTPS connection is successful but that the establishment of the WSS (WebSocket) connection fails for an unknown reason.
I just released a version of component that updates the websocket dependency.
Can you test and tell me if this fixes the problem?

https://github.com/Jezza34000/homeassistant_weback_component/releases/tag/v1.0.9

[Jezza34000]

@tretorn76 did you try the new version ?

[tretorn76]

Hi! Tried the new version but the fault randomly occurs. Seems though to be working more often then before.