ShopSphere is a real-time AI Avatar solution built for modern e-commerce experiences. It enables users to interact using text or voice and receive intelligent responses powered by enterprise knowledge, personalization, and AI-driven recommendations.
- 🤖 AI-powered conversational agent
- 🧠 RAG-based knowledge retrieval (Azure AI Search)
- 🎯 Personalized product recommendations
- 🔄 Conversational correction (user can change decisions anytime)
- ⚡ Real-time streaming responses (text + voice + avatar)
- 🛒 Action automation (add to cart, create ticket, etc.)
- 🧩 Modular multi-agent architecture
- Copilot Studio for routing & orchestration
- Azure OpenAI for LLM-based planning & response generation
- Azure AI Search for knowledge retrieval (RAG)
- Azure Functions for APIs & microservices
- Azure Cache (Redis) for fast response optimization
- Azure Cosmos DB for session and state management
- Azure Speech for voice and avatar interaction
- Loveleen Batra – AI Core (RAG, OpenAI, Recommendation Engine)
- Sanket Kumar Mahapatra – Frontend UI + Avatar + Streaming
- Sunny Raj – Copilot Studio + Routing + State Management
- Manish Kumar Sahoo – CRM, Actions, Power Automate
frontend/ → Angular UI backend-functions/ → Azure Functions APIs ai-core/ → LLM + RAG + Recommendation logic copilot-config/ → Copilot Studio configuration workflows/ → Power Automate flows infra/ → Azure infra setup
- Azure OpenAI
- Azure AI Search
- Azure Functions
- Azure Cache for Redis
- Azure Cosmos DB
- Azure Speech Services
- Angular
- Copilot Studio
Deliver a scalable, low-latency AI-powered customer experience platform that improves conversion, reduces support load, and enhances engagement.
- Parallel retrieval to reduce latency
- Streaming pipeline for better UX
- Dynamic output selection (text/voice/avatar)
- State-aware conversation handling
- Confirmation-based action execution
- Multilingual support
- Advanced personalization
- Human agent handoff
- AI analytics and insights