Skip to content

Commit d4191bc

Browse files
docs: Update FAQ about missing textures and path mapping issues. (#392)
Signed-off-by: Karthik Bekal Pattathana <133984042+karthikbekalp@users.noreply.github.com>
1 parent 97bb070 commit d4191bc

1 file changed

Lines changed: 6 additions & 0 deletions

File tree

docs/user_guide/faq-and-glossary.md

Lines changed: 6 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -72,6 +72,12 @@ A: Make sure you've installed the extension correctly and restarted Cinema 4D. C
7272

7373
A: Common causes include missing assets, incorrect file paths, or insufficient memory. Check the job logs in the Deadline Cloud monitor.
7474

75+
**Q: Why are some of my textures or assets missing in the rendered output?**
76+
77+
A: This is typically a path mapping issue. Cinema 4D sometimes stores deep links (absolute paths) to assets in the scene file that cannot be edited. When the scene is submitted and rendered on the farm, it may still reference the original workstation paths even though the assets were uploaded.
78+
79+
**Workaround:** Enable "Save Cinema 4D Project with Assets" in the Job-Specific Settings tab of the submitter. This consolidates all assets into the project folder and fixes the paths before submission, ensuring they render correctly on the farm.
80+
7581
**Q: Can I cancel a job after submitting?**
7682

7783
A: Yes, you can cancel jobs through the Deadline Cloud monitor at any time.

0 commit comments

Comments
 (0)