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Explore and confirm dashboard options for tracking Incident-related Zenhub Tickets #3471

Description

@schancase

This is a follow-on ticket from #2998 - Explore options for improving handover and visibility of incidents from IC to Core/App team backlogs

Sarah to further refine this ticket

Next Steps - Dashboard Tracking (September 2026)

  • Add steps to explore ways to audit/track ZH status for Zh tickets coming out of incident action tables/post mortem docs.
  • Answer this question through testing - can we create a live dashboard in superset that would pull data from velocity/bottleneck tracking reports in Zenhub, for both App + Core teams (separate charts)?
  • If yes, create first draft of this dashboard and add any next steps required (in this or a future ticket) (note that this can also be part of the global risk register conversation I will be having with Cheyenne).

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Data l DonnéesTasks to collect metrics and data on Notify and its usersIncidentFor all Incident-related tickets, including Incident Actions.WorkflowFor continuous improvement work including retros, team health, workflow improvements, etc.

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