Timeout when downloading data

[bennigeir]

How to reproduce the behaviour

I'm trying to download annotated data from Doccano. I run the following code:

from doccano_client import DoccanoClient

client = DoccanoClient('http://some.url')
client.login(username='username', password='password')

user = client.get_profile()

client.download(4, 'JSONL')

and after some time I get the following error:

TimeoutError: Timeout waiting for task b9030b6d-1959-4de1-bd29-32038422974d

Is there anyway for me to increase the timeout, download parts of the annotated data or get around this timeout error?

Your Environment

• Operating System: Ubuntu 18.04
• Python Version: 3.9.7
• Package Version: 1.2.6

[david-engelmann]

Are you able to download other projects without issue? Was the get_profile command successful? Sometimes the TimeoutError means that the client is not getting any response—as if the Doccano did not exist.

[Verster77]

I get the same error on all the projects and with uploads as well. Also logged the issue here - doccano/doccano#2297

import logging
from doccano_client import DoccanoClient
import boto3
import os

logging.basicConfig(level=logging.INFO)
logger = logging.getLogger(__name__)

doccano_url = 'xxxx'
username = 'xxxx'
password = 'xxxx'

logger.info("Initializing the Doccano client...")

client = DoccanoClient(doccano_url)
client.login(username=username, password=password)
logger.info("Logged in to Doccano successfully.")
project_id = 1

save_directory = "/dbfs/tmp"

logger.info(f"Checking download options for project ID: {project_id}...")
download_options = client.list_download_options(project_id)
if not download_options:
    logger.error(f"No download options available for project ID: {project_id}.")
    exit()

logger.info(f"Available download options: {', '.join([option.name for option in download_options])}")
logger.info(f"Attempting to download dataset from project ID: {project_id} in 'JSONL' format...")

print("start download")
downloaded_file_path = client.download(project_id, format='JSONL', only_approved=True, dir_name=save_directory)
logger.info(f"Dataset downloaded successfully to {downloaded_file_path}.")

timeoutError: Timeout waiting for task d70dca76-6064-4067-9380-0a8ba2517fdd
Command took 1.01 hours

The logs from the docker_nginx_1 container just shows the below:
[27/Oct/2023:15:58:02 +0000] "GET /v1/tasks/status/f0178324-dab6-4062-80a2-db4d4d014232 HTTP/1.1" 200 42 "URL//xxxxx" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36" "-"