All pull requests

Pull requests

• fix(ticket): show contact full_name instead of the Contact ID in the ticket view

  #3899·syahra712 opened Oct 16, 2026·

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• fix: merged ticket no longer reopens when auto_update_status is on

  #3898·syahra712 opened Oct 16, 2026·

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• fix: show the list view icon in the views dropdown (backport #3889)

  #3897·mergify[bot] opened Oct 16, 2026Bot·

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• feat(views): remember the open ticket view per user instead of in the URL

  #3893·ssiyad opened Oct 15, 2026Member·

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• fix: use enabled ticket outgoing email accounts

  #3890·Iflaqbhat opened Oct 15, 2026·

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• fix(ticket): ticket actions hang until automatic emails are sent

  #3884·kaulith opened Oct 14, 2026Contributor·

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• feat: group the ticket list by fields with counts and totals

  #3881·michellealva opened Oct 14, 2026Contributor·

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• Fix Contact Name Reverting After Saving for Linked Users

  #3877·KAVIRAJ0712 opened Oct 14, 2026·

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• fix: omit cancelled contact invitations

  #3876·Iflaqbhat opened Oct 13, 2026·

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• fix(contact): link selected customer when contact is created without invite

  #3871·KerollesFathy opened Oct 10, 2026Contributor·

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• fix: use ticket templates for agent customizations

  #3870·Iflaqbhat opened Oct 10, 2026·

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• fix(form-script): keep the pre-v1 dialog and grouped action APIs working (backport #3790)

  dont-merge
  #3862·mergify[bot] opened Oct 9, 2026Bot·

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• fix(ui): Ticket list view renders raw Contact ID instead of contact full_name / title field (#3844)

  #3858·Ramymurugan opened Oct 9, 2026·

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• ci: close pull requests from people who are not vouched

  #3854·RitvikSardana opened Oct 7, 2026Member·

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• feat: let signed-out visitors raise a ticket from the portal

  #3848·aerodeval opened Oct 6, 2026Member·

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• feat: public knowledge base on the studio portal

  #3847·aerodeval opened Oct 6, 2026Member·2/2·

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• feat: studio-built customer portal

  #3846·aerodeval opened Oct 6, 2026Member·1/2·

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• fix(perms): limit guests to only creating tickets

  #3838·aerodeval opened Oct 4, 2026Member·

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• fix(contact): warn when selecting customer for contact without user

  #3835·Ramymurugan opened Oct 4, 2026·

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• fix: do not send bcc of ticket emails to customers

  #3828·itsdaveit opened Oct 1, 2026·

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• fix: let customers open attachments of their ticket emails

  #3826·itsdaveit opened Oct 1, 2026·

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• fix(ticket): report per-ticket outcome from bulk_reply

  #3825·Ishita-Singh-12 opened Oct 1, 2026·

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• feat: use framework tags in Helpdesk

  #3809·RitvikSardana opened Sep 28, 2026Member·

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• fix(phone): refine phone input control and max 10 digit validation

  #3801·Ramymurugan opened Sep 26, 2026·

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• fix: Restore agent-side customer ticket visibility in list view

  #3796·Abinand-KR opened Sep 25, 2026Contributor·

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