A web-based system designed to digitize and streamline student service requests such as transcripts and introductory letters.
- Students lack visibility into request status
- Processes are fragmented and unclear
- Payment and submission steps are confusing
- Admins struggle with tracking and consistency
- Multi-step guided request flow
- Status tracking system
- Manual payment validation with proof upload
- Admin dashboard for processing requests
- Multi-step form to reduce cognitive load
- Manual validation aligned with existing UFIS workflow
- HTML
- CSS
- JavaScript
- Netlify (deployment)
A fully functional system improving transparency, structure, and efficiency in student request workflows.