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HPB Service Down and Notify_Push Issue #2146
Description
Hi,
After upgrading NCP and Debian to Trixie the HPB Service is reported to be down in the panel.
sudo -u www-data php /var/www/nextcloud/occ notify_push:self-test
reports
✓ redis is configured
✓ push server is receiving redis messages
✓ push server can load mount info from database
✓ push server can connect to the Nextcloud server
🗴 push server is not a trusted proxy by Nextcloud or another proxy in the chain.
Nextcloud resolved the following client address for the test request: "Invalid response when testing if the push server is a trusted proxy: invalid IP address syntax" instead of the expected "1.2.3.4" test value.
The following trusted proxies are currently configured: "127.0.0.1", "::1"
The following x-forwarded-for header was received by Nextcloud: ""
from the following remote: 1.2.3.4
No x-forwarded-for header was received by Nextcloud, 1.2.3.4 seems to be stripping the header from the request
Please configure the reverse proxy at 1.2.3.4 to not strip the x-forwarded-for header
If you're having issues getting the trusted proxy setup working, you can try bypassing any existing reverse proxy
in your setup by setting the NEXTCLOUD_URL environment variable to point directly to the internal Nextcloud webserver url
(You will still need the ip address of the push server added as trusted proxy)
Any ideas?
Thanks
Regards,
M
NextcloudPi version v1.58.0
NextcloudPi image NextcloudPi_12-10-25
OS Debian GNU/Linux 13 (trixie). 6.18.50+rpt-rpi-2712 (aarch64 )
automount no
USB devices none
datadir /opt/ncdata/data
data in SD yes
data filesystem ext2/ext3
data disk usage 229G/470G
rootfs usage 229G/470G
swapfile /var/swap
dbdir /var/lib/mysql/
Nextcloud check ok
Nextcloud version 33.0.9.1
HTTPD service up
PHP service up
MariaDB service up
Redis service up
HPB service down
Postfix service up
Internet check ok
Public IPv4 REMOVED SENSITIVE VALUE
Public IPv6 REMOVED SENSITIVE VALUE
Port 80 open
Port 443 open
IP REMOVED SENSITIVE VALUE
Gateway REMOVED SENSITIVE VALUE
Interface eth0
Certificates REMOVED SENSITIVE VALUE
NAT loopback no
Uptime 6:36
</details>
<details>
<summary>Nextcloud configuration</summary>
{
"system": {
"config_is_read_only": false,
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": {
"0": "localhost",
"3": "cloud.mydomain.com",
"2": "127.0.0.1",
"14": "nextcloudpi"
},
"datadirectory": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"version": "33.0.9.1",
"overwrite.cli.url": "https:\\cloud.mydomain.com",
"overwriteprotocol": "https",
"overwritehost": "cloud.mydomain.com",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"instanceid": "REMOVED SENSITIVE VALUE",
"memcache.local": "\OC\Memcache\APCu",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"port": 0,
"timeout": 0,
"password": "REMOVED SENSITIVE VALUE"
},
"tempdirectory": "/opt/ncdata/data/tmp",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"remember_login_cookie_lifetime": "0",
"session_lifetime": 3600,
"auto_logout": true,
"maintenance": false,
"davstorage.request_timeout": 120,
"logfile": "/opt/ncdata/data/nextcloud.log",
"trusted_proxies": "REMOVED SENSITIVE VALUE",
"loglevel": "2",
"log_type": "file",
"maintenance_window_start": 2,
"default_phone_region": "49",
"mail_sendmailmode": "smtp",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "587",
"mail_smtpauth": 1,
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"defaultapp": "",
"theme": "",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [
"admin"
],
"twofactor_enforced_excluded_groups": [],
"data-fingerprint": "REMOVED",
"theme_use_custom_icons": false,
"serverid": 71,
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR"
]
}
}
Activity
[-]HPB Service Down and Trusted Proxy Issue[/-][+]HPB Service Down and Notify_Push Issue[/+]geoW-n commentedon Oct 3, 2026
You may try
sudo systemctl restart notify_pushto get the hpb server up and running.
geoW-n commentedon Oct 3, 2026
I got the error message, too, but hpb is up and running. To your information:
- notify_push: 1.4.1michael2024 commentedon Oct 3, 2026
HPB problem solved: Trailing slash was missing in config.php for overwrite.cli.url