gitbook cannot synchornize with github / gitlab 2 days ago

[junxu-ai]

1. My last sync with github was 2 days ago. after that gitbook stops the actual sync with github. I use my same gmail account to log in github and gitbook
2. I tried several methods from google, but neither worked. For the latest one, i log out and log in, and tried to sync the contents in gitbook to a new repos in github. it shows "
   
   "
3. for gitlab, it shows sucessfully sync. but the files are not there.

[junxu-ai]

Why gitbook cannot download the markdown files directly? In "Files", only these assets files are displayed.
I wonder why some useful functionalities are removed.

[SpeedKRNL]

I have the same problem

[macervero-abello]

I'm stuck at same point... Sync from Github to Gitbook doesn't work properly...

[0xChicharito]

team is on Sunday, i guess

[damonYuan]

same here

[tylalin]

I have encountered the same issue since yesterday. It keeps time out whenever forced trying to sync with Github.

[addisonschultz]

Hi all - we're immediately looking into this issue, thank you for your patience!

[macervero-abello]

Problem solved!! Thank you very much, Gitbook Team!!

[EvolvingSysadmin]

The service is still timing out...

[aikoii]

Hey everyone! Thank you for your patience while our engineering team figured this one out.
​
The issue has been resolved, and Git Sync should now be fully functional again 🤞.

If your last change before the error was made on GitBook - meaning you had a change request that you merged and got an error from Git Sync - please create another change request with any small change in your documentation and merge it. That should export all the previous changes and restore sync.

If your last change before the error was made on your repo - meaning you made a commit that didn't get imported to GitBook and received an error - please create another commit with a small change in your repo. That commit should be picked up by GitBook automatically, and imported correctly alongside all the previous changes before the error and restore sync.
​
Feel free to reach out to support@gitbook.com if anything comes up.

Thank You!

[junxu-ai]

it works now. thanks!