Dexcom share no values

[sippi2k-oss]

Hi,

I was asked for help with getting data from a Dexcom G7 on a WearOS watch. Dexcom doesn't support any WearOS devices, so I got here, because it seems the best option for someone who's not into IT and sideloading apk's and stuff.

We tried different accounts, but none of them got any data from the Dexcom servers. The request seems ok, we got a code 200 response. But it says always no new value. I'm not sure which account I need. In the app it says create a follower, some lines beneath this it says it won't work with a follower user.

The link at the bottom to test the login data works fine.

After some research I stumbled upon a clarity account. I can login there with my usual account and after I acknowledged some legal texts I can manually upload data, but see nothing else.

Which type of account is the right one to use here?

[pachi81]

Hi,

the Clarity account is the correct one.
The follower account is only needed to enable sharing in the Dexcom app. Otherwise there is no live-data upload, afaik.

You can also try the follower app to verify, if the data is available.

If it won't work, you can also try the notification reader.

Best regards, Michael

[sippi2k-oss]

Hi,

in the follower app there's the data. The clarity app/website has no data at all.

Is there a way to trigger notifications for testing?

[pachi81]

Maybe that is the problem.
But I'm a Libre user so I can not test it myself. But it is working with the clarity account you are using for your app. Not a follower account.

[sippi2k-oss]

Maybe this works only for the account used in the Dexcom G7 app which is actually paired with the sensor. But before I mess around with that account I'll call Dexcom on monday. I don't want to make things worse. Thank you for your help so far.

[pachi81]

Yes, you need to use this account.
As GDH is not an official app, Dexcom will not provide any support for GDH.
Why are you not using it?
If there is any reason for, just use the notification reader.

[sippi2k-oss]

It is marked as beta, that's the only reason. But if you say we should use it, then I think there's nothing against it.

[pachi81]

It is marked as beta to not expect 100%...

The problem is, Dexcom update their notification more than 10 times within 5 minutes.
So it is not easy to detect the correct one.
But I think it is working quite well.

Just use it.