@@ -68,15 +68,25 @@ body:
6868 placeholder : " d&b D80, firmware 2.14, on a flat VLAN with the laptop"
6969
7070 - type : textarea
71- id : diagnostics
71+ id : log-file
7272 attributes :
73- label : Diagnostics bundle
74- description : >
75- Old Cathode can bundle its own logs, version info and last crash into a single
76- file — that one file usually answers every question we'd otherwise have to ask
77- you one at a time. Look for a Collect Diagnostics button in the app, or run it with --collect-diagnostics.
78- Config values are redacted before the bundle is written, but do have a look
79- before attaching it: paste the contents here, or drag the file into this box.
73+ label : The log file
74+ description : |
75+ Old Cathode writes a plain text log every time it runs, and it is usually the
76+ difference between "it does nothing" and an answer — almost everything that
77+ goes wrong in a plugin looks identical from your side, with no message
78+ anywhere, and the log is where it says which thing it was and what your
79+ graphics driver had to say about it.
80+
81+ There is no button to press and no command to run: Old Cathode is loaded by
82+ the host, so the log is simply a file already sitting on your disk.
83+
84+ - **macOS** — `~/Library/Logs/old-cathode/old-cathode.YYYY-MM-DD.log`
85+ - **Windows** — `%LOCALAPPDATA%\old-cathode\logs\old-cathode.YYYY-MM-DD.log`
86+
87+ Attach the file for the day it went wrong, or paste the last few dozen lines
88+ here. Read it first if you'd rather: it's plain text, and the most identifying
89+ things in it are file paths and the name of your GPU.
8090 render : text
8191
8292 - type : textarea
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