Practical WSQ courseware for identifying scam mechanisms, protecting information and escalating digital-fraud incidents.
| Course detail | Information |
|---|---|
| Course code | TGS-2024043420 |
| Programme | WSQ |
| Duration | 1 day, 8 hours plus 1 hour assessment |
| Registration | View course details and register |
Learners analyse phishing, impersonation, investment, job, e-commerce, malware-enabled and business-email-compromise scam pathways. The activities build evidence-led verification, account and payment safeguards, incident evidence and escalation decisions.
- Identify potential cyber security risks and threats, including internet frauds and scams.
- Protect personal and business information from internet frauds and scams.
- Interpret and escalate cyber frauds and scams to relevant authorities.
- Scam attack chains, contact methods and observable signals
- Phishing URLs, email authentication and independent verification
- Device, account, identity and payment controls
- ScamShield checking and reporting
- Incident containment, evidence preservation and escalation
- Activity 1: Scam Signal Triage
- Activity 2: Phishing URL and Header Analysis
- Activity 3: Independent Verification Drill
- Activity 4: Account and Device Hardening
- Activity 5: ScamShield Check and Report
- Activity 6: Financial Control Plan
- Activity 7: Incident Evidence Pack
- Activity 8: Escalation Tabletop
- Editable trainer slide deck and learner slide PDF
- Learner Guide in DOCX, PDF and Markdown formats
- Lesson Plan in DOCX and PDF formats
- Eight self-contained activity folders with scenarios, worksheets and evidence templates
This public repository contains learner-facing courseware and activity resources. Assessments, answer keys, references, credentials, internal build tools and QA artifacts remain private and are excluded from GitHub.
Tertiary Infotech Academy Pte Ltd · UEN 201200696W